Privacy Policy

Nomad Marine Group LLC ("Alykul", "we", "our service"), registered in the Kyrgyz Republic, collects and processes personal data of users in accordance with the KR Law "On Personal Data". This Privacy Policy describes what data we collect, how we use and protect it. By using our website and booking services, you agree to the terms of this Policy.

We collect the following categories of data: • Contact information: name, phone number, email address • Booking data: selected trips, dates, number of guests, trip history • Payment data: transaction information (card numbers are not stored on our servers) • Technical data: IP address, device type and browser, operating system, cookie data • Feedback data: reviews, ratings, uploaded photos

• Processing and confirming water tour bookings • Sending notifications about booking status, schedule changes, and weather conditions • Improving service quality and user experience • Analyzing traffic and route popularity • Complying with the legislation of the Kyrgyz Republic • Fraud prevention and security

Personal data is stored on secure servers located in the Kyrgyz Republic. We use SSL encryption for data transmission and modern methods to prevent unauthorized access. Personal data is retained for 3 (three) years from the last interaction with the service, after which it is automatically deleted or anonymized.

We do not sell or share your personal data with third parties, except when necessary to provide services: • Payment systems — for processing booking payments • SMS and email providers — for sending notifications and confirmations • Government authorities — upon request in accordance with KR legislation All partners are required to maintain confidentiality of shared data.

Our website uses cookies to ensure proper operation, save language preferences, and collect analytics. You can disable cookies in your browser settings, but this may limit site functionality. We use: • Essential cookies — for booking and authorization • Analytics cookies — for understanding traffic and improving the service • Functional cookies — for remembering your preferences (language, currency)

You have the right to: • Request access to your personal data • Demand correction of inaccurate data • Request deletion of your data from our system • Opt out of marketing communications • Withdraw consent for data processing To exercise your rights, contact us using the information below.

For questions regarding personal data processing: • Email: info@alykul.kg • Phone: +996 555 123 456 • Address: Kyrgyz Republic, Issyk-Kul Region, Cholpon-Ata

We reserve the right to modify this Privacy Policy. The current version is always available on this page. For significant changes, we will notify you via email or a site notification. We recommend checking this page periodically.